30 Day Money Back Guarantee
CranBarry wants you to be completely satisfied with your purchase. If, for any reason, you are not satisfied and wish to return your items, you may do so within 30 days of receipt. We will gladly refund the purchase price of the product. Sorry, shipping and handling charges are not refunded.

All returned items must be in unused condition and in original boxes and protective packaging must be intact to ensure full credit.

To return your item please contact Customer Service at 1-800-992-2021 for a return authorization number.

Exchanges
Please contact Customer Service at 1-800-992-2021 to receive a return authorization and to discuss alternate product options.

Product Warranties
We stand behind all products. In the event that you feel your item is defective, please see our guidelines below for the warranty time frame on our products. A PROOF OF PURCHASE IS REQUIRED FOR ALL WARRANTIES AND RETURNS.

Field Hockey Sticks & Goalie Equipment (including helmets) are covered under warranty for one year from date of purchase. The warranty covers defects in the materials, and/or manufacturing and design of the product only. Our warranty does not cover normal wear and tear of the product as a result of ordinary use or misuse, such as: nicks, chips, scratches, vibrations, straps, unraveling grips and any other cosmetic damage that does not affect the play of the product.

If you feel that your product is defective, you can send it back to us for inspection. If we determine that it is covered under the warranty, we will replace it for you. If we are unable to provide you with the same color and model, we will provide one of equal or greater value. If we determine that the damage was undoubtedly the result of misuse we will not warranty the product and will return it to you. Please allow one week for inspection.

Accessories (including bags, shin guards, shoes, face masks/goggles & gloves) are covered under warranty for 30 days from date of purchase. Goggles carry a 2 year warranty.

All warranty returns should be shipped to:

CranBarry Inc.
Warranty Returns/ Return Authorization Number
40 Fordham Road